For security reasons, PaymentHero has no access to the information which payment methods you have integrated in your Shopify store. By default, every integrated method appears in your checkout. So before you create rules, you tell the app which payment methods to work with, and this step decides whether your rules will match.
1. List your integrated payment methods
In your Shopify payment settings you see everything you have integrated:
- Shopify Payments
- Additional payment methods
- Custom payment methods
2. Add them in PaymentHero
- Common methods: add them with one click from our pre-selection. In some cases you choose the type or gateway, for example: Credit card as "Shopify Payments" if you use Shopify Payments, or "Stripe" for a custom Stripe integration; Klarna as "Klarna", "Klarna Invoice (Rechnung)", "Klarna Slice It (Ratenkauf)" or "Klarna Pay Now (Sofort)".
- Custom methods: start typing the name, pick a suggestion or press Enter.
- Remove: click the red basket. If a method cannot be deleted, it is still used in a rule.
3. How the matching works
PaymentHero matches any part of the provided name against the actual payment method in your checkout, not case-sensitive. To match "Shopify Payments (Credit Card)" you can enter the exact name, "credit card", or just "credit".
ā ļø This is where most rule problems come from: if the label you entered does not appear anywhere in the real checkout name, the rule silently matches nothing.
4. Finding the exact labels
- Option 1: open your own checkout and copy the exact wording of the payment methods displayed there.
- Option 2: share your app logs with us and we identify the exact payment handlers for you. See How to share your logs with us.
Once your methods are set up correctly, continue with Payment rules overview.
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