Post Purchase Upsell Hero is priced performance-based: you only pay when the app generates additional revenue for you.
💡 In short: 2.5 % of the upsell revenue the app generates, capped at $500 per month. No fixed fee, billed through Shopify.
Basic plan
2.5% revenue share on the additional upsell revenue generated through the app
Capped at $500 per month, no matter how much upsell revenue you generate beyond that
No fixed monthly fee, no setup fee
No upsell revenue, no cost
| Upsell revenue in a month | You pay | You keep |
|---|---|---|
| $1,000 | $25 | $975 |
| $4,000 | $100 | $3,900 |
| $20,000 | $500 (cap reached) | $19,500 |
| $50,000 | $500 (cap) | $49,500 |
The revenue in the table is revenue you would not have made without the offer.
How billing works
Charges run through Shopify Billing and appear on your regular Shopify invoice. There is no separate payment setup and no external invoice. In the app, the Plans page shows your latest charges and the upsell revenue each charge is based on.
What counts as upsell revenue
Upsell revenue is the amount your customer is actually charged for an accepted upsell item. That is the offer price after any discount you set on the offer, and it covers the upsell line only. Nothing from the original cart is included.
If the upsell is refunded or cancelled
The fee follows the revenue. When you refund or cancel an accepted upsell item, Shopify reports the refund to the app and the refunded amount is deducted again from your upsell revenue for that billing period, so the 2.5 % charged on it comes off with it.
- This happens automatically. You do not need to contact support.
- Partial refunds are reversed proportionally, based on the refunded quantity and the price the item was billed at.
- Refunds of original cart items never change the figure, because they were never billed.
In the app, the Analytics page has a Gross / Net after refunds toggle so you can see both views.
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